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Guide to Basecamp Resort

A very unique escape nestled on the hills just above the Guadalupe River outside of Hunt, TX. Expect to be enveloped by all aspects of what the Texas Hill Country has to offer. From the beautiful 200yr old oaks, to the crystal clear waters of Basecamp Lake, to the axis deer and other native animals, expect your cup to overflow with the beauty that Basecamp has to offer. The Lodge is a beautiful log home that was built by the original owner of the property several years ago. It has been fully restored to offer you a very comfortable, quiet, and enjoyable stay. The cabins offer an affordable and very comfortable opportunity to enjoy the unique aspects of the property while providing amenities that you would expect at a resort. The Luxury Tents offer an over-the-top experience that will not disappoint. Nestled among the 200year old oaks, this accommodation is the only one in the area and is being built with the idea in mind to exceed your expectations.

Before You Leave Home

We will provide you with an access key code before arrival. This will allow you to check yourself in to the property. Please ensure you have the code before you travel. If not, please contact us at support@basecampresort.com There’s nothing worse than arriving somewhere new (potentially at night) and not being able to get in!

Check-in time is 3pm. We can sometimes arrange an early check-in so please contact us if you will arrive early and we’ll do our best, without any promises. If you are arriving early, have a look at the Local Area Guide section. We’ve listed lots of things to do around the area – it’s time for you to kick back and start relaxing!

Arrival Information

Here’s a basic list of what you might want to bring on your vacation. You’ll no doubt have your own needs, but we thought this might be helpful, knowing what we do about the amenities in this home!
  • Personal toiletries
  • Camera, memory cards, charger
  • Personal electronics chargers
  • Flashlights, batteries

If you arrive early, take a minute and spend some time at Bridget’s Basket, which is only a mile down the road going towards Hunt, TX.  The Hunt Store is also a popular place to grab a bite to eat and stock up on cold beverages.  We haven’t tried it yet, but there’s a wine bar in Ingram that recently called Joanne, Marie and Me.  If you don’t mind about a 10 minute drive, there’s lots of options in Kerrville.  Some of our favorites are Grape Juice and Pint and Plow. 

About the Accommodations

The Dishwasher: It’s very simple, we promise! We provide a supply of tablets – you will need to insert one into the flip box container on the inside of the dishwasher door. Then press the program button of your choice – there are a few settings which are obvious – then press the start button.

The Fridge/freezer: You should not need to adjust any settings. If you run into any difficulties (e.g. it’s not cooling efficiently) please let us know.

The Cooktop and Oven: The cooktop and oven are both electric. 

The outdoor grill is a Weber grilling unit.  This unit runs off propane.  Please don’t forget to turn it off.  If you should run out of propane or find it empty.  There’s a spare tank on the porch for you to use.  Please let us know if you run out of propane during your stay and we’ll do our best to get some to you.
You will find a panel on the living room wall that allows you to control the temperature of the Master bedroom, kitchen and living room.  There’s a second unit on the wall in the 2nd living area that controls the three additional bedrooms, the upstairs loft and the 2nd living area. If you’re running the air conditioning, please ensure that all windows and outside doors are closed to ensure it operate to maximum efficiency. We recommend a setting of 72F / 22C which we find keeps the place at a comfortable temperature.  Thank you and enjoy!
We have a washer and separate dryer located in the utility room next to the kitchen. There is a supply of detergent for your use. To operate the machines, simply select the program you want, place the detergent in the tray, close the door, and hit start.

Both TVs are using Hulu through the Smart TV for local channels.  Feel free to use your own apps on the TVs, but please remember to log out before you leave.  This will ensure other guests aren’t using your account.  It’s difficult for us to check this so please let us know if you need to remove any information after you leave.

We have an outdoor hot tub available for your use on the back deck. Please note that this will be heated on your arrival.

There is an outdoor grill available for your use. It’s powered by propane gas and we do check before each guest arrives that it has sufficient gas for your stay. If it runs out please let us know. Please ensure you leave it clean to avoid any additional cleaning fees.

There is free Wi-Fi for your use. The details are: ID:  The Lodge at Basecamp Guest Password:  Welcome! The service is provided for your enjoyment but you are responsible for safe and appropriate use and complying with all laws. If there is any loss of service please contact us.

Safety Information, Rules & Regulations

We are located in a residential community and, although this is a holiday destination, it’s home to many people. As such we ask that you respect their privacy and their right to a peaceful existence! Specifically, between the hours of 10pm and 8am noise should be kept to a minimum.

We understand that sometimes accidents happen! Should you break anything please let us know immediately – if it’s minor we usually won’t charge. If it’s a larger issue (e.g. the TV screen!) we would like to agree the cost with you before you leave to avoid any issues later. Thank you!

This is a smoke-free home, including the outside area surrounding property. No smoking of any substance including vaping.

This is a pet friendly property.  Please pick up your pets business before you leave to avoid additional cleaning fees.

For emergency services (ambulance, police, fire) please immediately call 911. Do not delay if you feel an emergency situation has arisen. State your location as the address on the front page of this book.

In case of a fire

  • Exit the property as quickly as possible
  • Ensure that all persons are accounted for
  • Dial [insert emergency number] and ask for ‘FIRE’
  • State your location (see front page of this book)

Do not attempt to re-enter the building until a Fire Officer states that it is safe to do so.

For emergency services please immediately call 911. Do not delay if you feel an emergency situation has arisen.

Goodbye for Now

Thank you for staying with us, and we hope you enjoyed your stay. If there were any issues with your stay, please don’t hesitate to tell us, as we want to ensure we can resolve them for the next guest.

We love online reviews!

HomeAway, VRBO, and Airbnb auto sends you a review request. All you need to do is click the “leave a review” button, give us a star rating, and write a sentence or two about what you liked the best during your stay.

Was it the comfy bed? The information and recommendations? Or maybe it was Keurig machine in the kitchen?

If you are unable to leave us 5 stars, please don’t hesitate to contact us first to let us know why – you are key to helping our next guests to have a wonderful time.

Thank you!
The Basecamp Resort team

support@basecampresort.com

Check-out time is strictly 11am. Should you require a later check-out we will do our best but you need to let us know beforehand. If we have guests arriving that day it will be almost impossible to offer a late check-out due to the cleaners needing to prepare for those guests.

Before your departure, we would appreciate if you would take care of the following:

  • Leave the beds unmade. No need to strip them.
  • Place used towels in the shower.
  • Load the dishwasher and start it.
  • Empty all the trash.
  • Move all furniture and items back to original locations.
  • Set thermostat to 85F / 29C.
  • Check all doors and windows to be sure that they are locked.

We hope you had a wonderful stay and wish you safe travels back home!

We’d love to see you over on our social pages. Just click below to find our page and start following us!

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We’ll then keep you updated with news about our place and the area!

We would love to have you stay again! In fact, if you book again before you leave, you get the benefit of a loyalty discount, as well as guaranteeing that the initial rate is the best rate you will find online. If you’d like to discuss options please let us know.